SPRING CLEAN SALE - 20% Off Storewide. FREE SHIPPING for orders of $40 or more

FAQ

Shipping

How much is shipping?

  • Shipping is a flat rate of $5 for one dozen golf balls.
  • Shipping is free if you buy 2 dozen or more balls.

What are the rules for free shipping?

  • Nothing special, just buy at least 2 dozen golf balls (of any type, it doesn't have to be the same) and your shipping will automatically be free
  • Shipping discount is automatically applied through checkout, there is no action required from you.

Who do you ship with?

  • We ship all of our golf balls with the Australia Post "Parcel Post" service and provide a tracking number for you to receive any updates.

How long does it take?

  • Australia Post take 5-6 business days to deliver. We will get your order to the post office within 24 hours of placing your order.

What is the status of my order?

  • The minute we have processed your delivery you will receive the Australia Post tracking number. Details can be obtained by visiting https://auspost.com.au/track and entering in the supplied Australia Post tracking number.
  • If you have any trouble, please reach out directly to us and we will assist you.

Contact

  • For any questions or queries, please contact sales@golfbug.com.au

Samples

Do you offer free samples?

  • GolfBug is a small, family owned company. Unfortunately, due to postage costs we are unable to offer free samples at this time. If you want to test the quality of our golf balls, giving the SoftBug a go is less than a weeks worth of latte's - plus you get to go and play golf with 12 amazing golf balls!